Persona brief

·

BFSI

Route every payer and merchant request to the right desk

Requests reach support chat, dispute desks, account managers and field agents. Each needs logging, routing and closure within published timelines, beside RBI and NPCI rules.

PDF
Persona brief
Route every payer and merchant request to the right desk

Requests reach support chat, dispute desks, account managers and field agents. Each needs logging, routing and closure within published timelines, beside RBI and NPCI rules.

PDF

·

1.9 MB

·

2 pages
Payments
COO / Head of Operations

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