Answer every Data Principal on time, with proof.
Access, correction, erasure and grievance requests land in one queue. Redacto verifies the person, finds their data, drafts the response and tracks the clock. An owner approves what goes back.
What the request queue tracks.
Every request is verified, routed to an owner and closed with evidence. Redacto does the legwork in between.
Verified intake portal with configurable request forms
Identity checks before any data moves
Owner routing, reminders and a visible SLA clock
Fulfilment evidence pack for every closed request
Close grievances inside the 90 days the DPDP Rules allow.
Every grievance has an owner, a due date and an escalation path. Redacto drafts the response from the case history, and the history stays attached to the person, so the next reviewer sees what already happened.
Submission through the Privacy Center or any channel
Ownership, reminders and overdue alerts
Escalation to the DPO when the clock runs short
Closure evidence and a full audit trail
What DSAR & Grievance covers.
Configurable request forms, identity checks before any data moves.
Reminders and a visible SLA clock on every request.
Drafted by Redacto, approved by the owner, kept for every closed request.
To the DPO when the clock runs short.
From intake to closure.
Redacto verifies, finds and drafts. People approve and close.
What teams ask first.
How is a grievance escalated?
Every grievance has an owner and a due date inside the 90 days the DPDP Rules allow. Redacto drafts the response from the case history, and the case escalates to the DPO when the internal clock runs short.
Does Redacto answer requests on its own?
No. Redacto verifies the request, finds the person's data across connected systems and drafts the response. An owner reviews it before anything goes back to the Data Principal.
How does enforcement reach a system with no API?
Through its owner. The request becomes a tracked task on the same clock, and it only closes once their evidence is on file.
See a request answered end to end.
Thirty minutes. Bring one request type you handle today and we'll run it through.
Tell us where to send the invite. The message is optional.