Persona brief
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BFSI
Give dealer desks, call centres and surveyors one process
Showrooms, telesales, surveyors and garages all handle customers. Beside IRDAI rules, each assisted step must show a notice, record the customer's consent and log requests.
PDF
Persona brief
Give dealer desks, call centres and surveyors one process
Showrooms, telesales, surveyors and garages all handle customers. Beside IRDAI rules, each assisted step must show a notice, record the customer's consent and log requests.
PDF
·
1.8 MB
·
2 pages
General insurance & intermediaries
COO / Head of Operations