Persona brief
·
BFSI
Make calls, counters and paper forms leave a DPDP record
Investors phone in orders and hand nomination, transmission and change forms to service centres. Each touchpoint needs notices, recorded choices and tracked requests.
PDF
Persona brief
Make calls, counters and paper forms leave a DPDP record
Investors phone in orders and hand nomination, transmission and change forms to service centres. Each touchpoint needs notices, recorded choices and tracked requests.
PDF
·
1.8 MB
·
2 pages
Capital markets
COO / Head of Operations